SHIPPING AND RETURNS
FREE SHIPPING FOR ORDERS OVER €50
Shipping is free for orders over €50. For orders below, the shipping cost is €5.
Shipments to the Balearic Islands: Free option from €75. Otherwise, shipping at 5€.
Saturday deliveries: Free option for orders over €120. On orders under €120, it costs €12. Only available for orders placed between Thursday afternoon and Friday afternoon.
SHIPMENTS TO SPAIN AND PORTUGAL
We ship to the Peninsula, the Balearic Islands and Portugal.
Attention! At the moment we do not ship to the Canary Islands, Ceuta or Melilla.
Delivery times are 24 to 48 hours (working days).
During campaigns with high demand such as Black Friday or Christmas, there may be delays on the part of transport agencies.
RETURNS
If you notice any issues upon receipt of your order, please contact us within 24 hours at:
📧 ho**@******is.com
SATURDAY DELIVERIES
Available for orders placed between 17:00 on Thursday and 17:00 on Friday.
Free on orders over €125.
Cost of 12€ in orders below.
SHIPMENTS TO DELIVERY POINT
If you prefer, you can receive your order at a drop-off point in your area:
With Correos Express, this option is only available for card or bank transfer payments.
Please indicate in the order notes the chosen delivery point and the corresponding agency.
PAYMENT METHODS
Payment by card
Secure payment by debit or credit card. Make sure to complete bank verification to confirm the order.
Wire transfer
At the end of your order, you will be able to make the payment by transfer.
Cash on delivery
You can pay in cash upon receipt of your order.
We currently bear the cost of cash on delivery, at no additional cost to you! Make sure you have the exact amount ready for the courier.
SUPPORT AND PERSONALIZED ATTENTION
If you have any incident, please contact us within the first 24 hours at:
📧 ho**@******is.com
In addition, we offer personalized attention via WhatsApp through the online chat in the lower right corner.
One of the members of the Maionais team will help you with any questions or incidents related to your purchase.
